The dealership had exactly what I was looking for at a fair price. The staff was friendly and professional. I would highly recommend this dealership.
Tucker Jones, a young salesman, is awesome to work with. He seems to really care about the people he is dealing with, and not necessarily the car sale itself. If I were to need to buy another car today or in the near future, I would not hesitate to go see Tucker again. The manager, Marvin, is also one of the people we worked with, and would again. They are in the customer business. I hate car shopping, but truly enjoyed the experience at Patterson Dodge. Hats off, and thank you.
Easy to find and friendly staff.
I have bought 4 vehicles in the last 12 years from Patterson Auto Group in Wichita Falls, Tx. I return because I get a quality vehicle that I absolutely love at a very good price, and customer service that is unmatched by other dealerships! I have been waiting for the Jeep Gladiators to be built for 3-4 years. Finally, they arrived this year! I received a call back from Marvin White, Sales Manager, who invited me to test the Gladiator. I was able to take the time to do that. Marvin set me up with his salesman, Tucker Jones, who accompanied me on the test drive. I was thrilled like I knew I would be! Tucker provided so much information about the Gladiator! I was so impressed by his knowledge and grateful too. While I was waiting for Tucker, I noticed how the rest of the salespersons were treating their customers and was pleasantly surprised at their level of attention to each individual. Even when I wandered around, employees asked if I needed assistance. Being in a profession that is customer service driven, I can appreciate the importance of having everyone understand that. Mr. Marvin White's Salesmen/women understood that. Between Tucker and Marvin, I brought home my Jeep Gladiator Overland. Even after I had my Jeep Gladiator home, these gentlemen called to ensure that I was truly satisfied with my purchase. It doesn't get any better than that! Thank you for making my buying experience another great one! Pauline
I bought a used F250 from Dwayne Jackson. He was extremely helpful and put no sales pressure on me at all. He made the negotiation part very easy. Cliff Vallier in the finance department helped me sign the paperwork. That part maybe took 5 minutes max. I was pleasantly surprised at how easy they made the whole deal.
I was treated like family and am very satisfied with my experience this is my second vehicle bought from this location and I will definitely be back for a 3rd
From the time I walked into the dealership, my salesman and the financial department took great care of me. I would recommend the dealership for any car buying needs. Thank you.
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