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The easiest car buying experiences I’ve ever had. Very friendly/ knowledgeable staff. Sales staff was very respectful of my time and got me in and out very quickly.
Henry Broadus provides excellent service. Have purchased numerous vehicles over the years. Alisa was easy to work with and respected my opinion. Brad has a good team of people.
I bought the previous car with Henry Broadus. I am satisfied with the experience. So I came back to buy the new used car with him.
The staff is super friendly and personable and the process to purchase a new vehicle from start to finish is simple! Henry is excellent to work with and a super genuine guy! Dylan was great to work with as well!
The dealership had exactly what I was looking for at a fair price. The staff was friendly and professional. I would highly recommend this dealership.
I was treated like family and am very satisfied with my experience this is my second vehicle bought from this location and I will definitely be back for a 3rd
Friendly courteous, Knew their job & answered all my questions. Henry knew showed me me the basics on my Jeep and was very patient with me.
Everyone who had a part in helping me with purchasing my new car, Henry Broadus, Alisa Findley, the finance dept and Tim from the KIA side were all patient and very nice. They all stayed later than they should have and made sure I had completed the whole process with ease and I didn't feel rushed. Thank you for all that you did to get me in my new car.
Henry was fantastic to work with! He has worked with us on multiple occasions to help us get the right vehicle. Great customer service at Patterson’s!
Henry is was extremely knowledgeable, helpful & patient with me! Super friendly & honest!! Dylan was friendly & easy to talk to. Jimmy & Zac were very helpful & honest.
First we found Henry, because he helped us buy the Honda the last time we were there. We knew that he would be the one to help us again.
Henry was great to work with. The customer service was top not and I would recommend the Patterson family to anyone. Overall it was a great experience!
I got a great deal on a new Truck, Henry Broadus was really great to work with. this is the third truck I have got from Henry.
This is my first truck from Patterson. Everything went smooth. Brad Rodgers is awesome. I can’t say what an incredible salesman Brad Rodgers is.
As dealerships go they are good. They do have great prices on their vehicles. Henry was great and will go the extra mile. He was reason we bought here. I just wish they would do away with the whole car buying deal and make it simpler. It shouldn't take 5 people to go through to make things happen.
Service was above expectation, see Henry on the American car side, always friendly. They care about their customers and return business. Love them! Thank you!
I purchased a 2018 Wrangler Unlimited Sport from Patterson Dodge. From the first person I spoke with to the Finance department and Sales Staff, it was incredible. They were all extremely kind and helpful at every turn. I would recommend anyone to experience this level of service. Please make your next purchase from the fine people at Patterson's.
Second time going to Henry for a Ram. He is always professional! Price, we met in the middle. Definitely recommend and will go back in the future.
Highly professional, Henry was recommended by a Patterson group partner, and as soon as I spoke to Henry he dropped everything and placed me at the top of his list.
Henry is awesome and make for a wonderful experience. I would always use and recommend Henry to anyone looking to purchase a vehicle. Great experience.
The employees at Patterson are always friendly and helpful without being pushy. Henry Broadus has helped us several times and is very helpful and knowledgable. They have a good selection of vehicles and will find what you are looking for.
I purchased several vehicles over the past few years from this dealership. Outstanding sales team, service department and finance department. Highly recommend this dealership for your next purchase.
they are the best dealership 1've dealt with in my 65 years of buying pickups bare non no other dealership has ever come close for knowledge service and just good hometown friendship.
The staff of Paterson’s is top notch. My wife and I will be back there when it’s time for her new car experience
Courteous knowledgeable very friendly people appreciated the help on selecting my truck spent the amount of time needed to make an informed decision felt very good when I left
We have bought several vehicles from Patterson. The sales experience with Henry Broadus is so easy that we do not even shop anywhere else when we're in the market for a vehicle. He is always eager to find us a fair price, He's honest, helpful and provides the absolute best sales experience. He & the entire sales team that helped with our purchases have provided exceptional customer service. We feel valued as repeat customers. We don't just feel like the next customer, We feel like family.Keep up the excellent work.
We went to Patterson’s because my husbands boss sent us, and Henry and Chad helped us and they were great! They were willing to help us get were we wanted and made sure we were happy! Definitely going here for my next car!
This is my second car from Patterson. I came back a second time because they are very responsive to helping me order exactly what we wanted. Their service department has helped me take care of my first Challenger for seven years and I am confident they will with my second Challenger also.
No nonsense. Professional and fast service. Was very competitive on pricing. I would recommend in the future, and now have a new source for our company truck purchases.
Sandra Call is a great employee and a nice person to work with! I’d recommend her as a sales woman to anyone I know.
This is hands down my best experience with buying a car. We drive two hours to this dealership. We arrived at 8 and the dealership didn’t open until 8:30. There was one sales guy that pulled in behind us. He didn’t say come back at 8:30, he said come on in and let me help you. He didn’t even get all the doors unlocked. We were in and out of the dealership with new car keys in 2 to 2 1/2 hours. Our sales guy even called a couple of days later to see how the car was and if we were happy.
As always Brad Rodgers and staff make buying commercial vehicles easy. Was glad to use them again for another addition to our fleet. Thanks again
henry and the finance team went the extra mile to get use the right deal. we are very greatful that it worked out. thank-you
The staff worked really hard finding the perfect truck and deal for me. I enjoyed the entire process and ended up with a wonderful truck.
I told Henry Broadus what vehicle I was looking to buy on Wednesday. Henry found the Dodge 1 Ton and gave me a great price on Thursday. We setup appointment for 10.00 am. Saturday to purchase, at 11.00 am. we were driving from Patterson Auto Dealership in our new 2018 Dodge 1 Ton Dually. The finance manager was extremely friendly and helpful. Great experience .
Came in to buy some new trucks for work and the salesman Henry Broadus even brought paper work to me. So I have not been sitting at the dealership all day. Really nice!
i spent several months looing at the used cars at Patterson trying to find the best deal on a good vehicle for my daughter heading off to college. Henry was helpful and patient every time I came in looking. When we finally found what we wanted, the financial guys were great and they were all very helpful in planning the surprise for my daughter. She is thrilled with her new car and we feel confident she has a safe, quality vehicle to travel back and forth to college in.
Great service and deal on a beautiful truck from nice people. Henry and the folks there helped me to find a great truck at a good price with good financing.
Excellent sale and enjoyed working with Henry! Would recommend this dealership to a friend. Thanks again!! Thanks Henry with working with you Again!!! Dana Campbell also thanks for the steps!
very smooth process and would definitely recommend quick respond time got answers to my questions chances are very high of going in BACK VERY SOON
It was a pleasure doing business with Patterson KIA, especially salesman Henry Broadus. I highly recommend this dealership to anyone looking for a new vehicle. There is no reason to look out-of-town with Patterson in my hometown.
awesome. the people there are the best just bought my 7th vehicle from them. will not buy from anyone else. They are the hardest workers
The Patterson's Sales Staff was very impressive, lead by Henry Broadus, there was no doubt that our company was getting the best deal. The Patterson product is special, not only do you drive away knowing that your Employees will be able to have the right vehicles to perform their task, you also can count on the pre-sales services, the actual purchase event, and what is really going to count is the after purchase services that we can count on from the Patterson Family. Thanks Henry for building those services for our company.
They helped me get into the car I wanted with no pressure and worked hard to find me the right deal. Went above and beyond to meet my wants and needs.
They work hard for the best deal and will go to measures that other dealerships in Wichita Falls will not. Bruce was a huge help and the finance team worked hard for hours to make sure I got a good deal and an even better vehicle.
My rating is based on my sales pro, Henry Brodus. This is the second truck I have bought from Henry and he is always professional, honest, knowledgeable and efficient. I was in and out in three hours - start to finish and that's quick to purchase something worth $66k. The entire Patterson Dea;ership is helpful, upfront and honest. I will go back there.
Great salesman. Excellent dealership. Makes you feel like one of the family. Could not had a better experience. Would highly recommend Patterson as the number one dealership
Henry was very helpful very professional very courteous helped us get the right vehicle no hassles very honest and is a very good salesman should get a kudos
Offered far below average for my trade-in. Spent hours haggling over price. When I told them the maximum I would give, they countered with a higher number. I walked out & sales guy followed me saying I needed to meet him half way as HE was losing money. I reminded him that HE was not losing anything. He then agreed to my offer and the sale was made. I was then sent to another gentleman to sign all the paperwork. Told me I could finance for 3.9%. I reminded him that the website listed the car with 2.49% available. He acted surprised and said he could probably get me 2.9%. Really! You didn't offer me the best rate you could to begin with?!. It was at this point I told him I would just pay cash for the car. I am pleased with the vehicle but the sales experience was less than stellar.
Henry is awesome and will make your experience amazing!! Our company buys all of our vehicles from him and he worked hard to find me the car i really wanted and got it to me fast!! i am so excited about my new 2018 dodge charger!! Go with Henry, you won't be disappointed!!
Monica did a AMAZING job helping me pick out my first car at such a great price!! I would definitely recommend her to anyone looking for a new OR used car!!
Patterson was the only dealership in Texas that had the make and model car with all the options in the color I was looking for at a great price. We drove two hours from Plano, Tx on a Friday night to the dealership, during the drive the staff worked with us on the phone and email to get all of the paperwork done before we arrived. When we arrived the the car was detailed with a full tank of gas. Two hours later I was driving my new car home. I want to thank the staff at Patterson for making this the best and fastest in and out car buying experience I’ve had. The staff went above and beyond to include staying open three hours past their closing to finish the deal. I would recommend Patterson to anyone looking for great service and an excellent experience. Mitch Paynter 2019 Dodge Challenger T/A
I came to the dealership knowing what I wanted and liked, explained to Monica what I was looking for, and she immediately showed me a few options that fit exactly into my wants and needs. I traded in my car and they did a great job making me feel comfortable the whole time! The paperwork was very quick and to the point, the finance office did virtually all the legwork for me, and I left a very happy customer! I’d highly recommend Patterson Kia to anyone looking to purchase a new or used car!
Monica and the patterson team worked very dillagently to make things happen for my wife to have the new vehicle she chose i would definatly refere this dealership to anyone that is looking for a vehicle
Monica Garcia was my salesperson and she was fantastic.she answered all my questions and very helpful and professional.I am a very satisfied customer and I tell everyone that needs a vehicle to come by and check out your inventory.if I ever want to trade my Toyota I will be coming here to talk to Ms Garcia. Thank you.,.
The entire team were very courteous and helpful to meet my needs. It's my first Kia and I will be anxious to see how it performs in the days ahead but , I felt the sales and credit department did every thing possible to get the rate and payment I needed.
Tucker Jones was such a great salesman to work with for as young as he is. Very friendly and helpful in getting all the information on the vehicle if he wasn't sure. Thanks you Tucker for all the help Allen and Karen Sandquist
Monica was friendly and knowledgeable, had the answers I needed. The experience was very good and will continue to do business with Patterson auto in the future. They got me in and out and in my new car fast, great team there.
My experience with the group was very satisfying and would buy a car from them again. They seemed to do whatever it takes to make sure that everyone is treated fairly.
very friendly and helpful made the whole experience enjoyable she got me into a great car with a terrific rate it was stress free we will be back
Jeff Baker, Monica Garcia & Marvin White were all very friendly, courteous and knowledgeable about the entire process of buying our 2018 Kia Stinger GT2. We will definitely check with them again when buying another vehicle.
Monica was super sweet and very helpful! I had no clue what I wanted but knew it needed to be a car that was a gas saver without losing the luxury I had with my Buick Enclave. I am not the easiest client and I have zero complaints. She appeased me wanting to carry around a car seat to every car to ensure it would fit well and I bet we test drove 10 cars easily. She worked all day with us and stayed late to get everything handled. We love our 2019 Kia Optima and I will recommend Monica to everyone I know!
After dealing with multiple other dealerships, Patterson Dodge Chrysler Jeep was a breath of fresh air. I actually reside an hour from this location but was able to work through a lot of my deal with their internet representative over the phone and through email before making the drive. The numbers had to be and were all straightforward in order to make the deal happen. Of course, the only number that I had to be there in person for was how much my trade in was going to be worth. Nevertheless, I was more than pleased which only left the paperwork to worry about. The finance manager was magical and it took longer to test drive than it did to sign all the papers. So as far as dealerships go, I gave it 5 stars because they earned it. Thanks Benny and thank you Cliff.
Everyone had great customer service. They worked with my budget and got me a great deal. I would recommend my friends and family to come here.
Such a Great experience working with Ben Bradford @ Patterson Dodge Chrysler Jeep Ram Kia! Not only did he answer all of my questions he was also very professional and patient with me. The staff was friendly and the place itself was extremely neat. I will for sure be back in the near future.
We had not expected to buy a car, but life is unexpected and we had to find something quick. We stopped at 4 dealerships shopping around and left 3 feeling frustrated with the knowledge and service. Ben at Patterson gave us options within our budget and our the type of car we wanted. He was not pushy and trying to up sell us; he respected us and gave us a great experience in our unexpected car shopping. Everyone at the dealership was kind, respectful, and made us feel valued.
Working with Ben Bradford made purchasing a new vehicle awesome! Very pleasant to work with--highly recommend if you are in the market for a vehicle ask for Ben!
Thanks Jaron for being great! Josh is loving his new Dodge Ram 2500. He has been looking for something like this for a few years!
On the day that I went in to this dealership, I had already been to several. Of them, this Patterson’s was friendly, personable, and affordable. Id recommend them any day!
Offered a good amount for my trade in. Made an awesome deal on the truck I wanted! I've bought 2 ram trucks and 1 RV from here. Good people.
From the time Jaron Curry walked up and introduced himself till we left the parking lot with the new truck, he was friendly, inviting, experienced and never left us hanging. He made sure we found what we were looking for . We were very impressed with him!!!
They were very friendly, and easy to work with. It was the easiest vehicle buying process I’ve ever been through. By far the best sales and finance people I’ve ever dealt with.
Jaron was absolutely amazing, and that fact that he came in blind on everything that I had tried to set up the day prior just made him even better!! He and Marvin bent over backwards to get me into what I WANTED. I love my ‘19 Ram! The amount of care and effort that these men put into getting me in my Ram was mind blowing. I hope when my husband and I go to buy our next vehicle that we are lucky enough to be able to work with Jaron and Marvin again. Y’all have gained a customer for life!! I could not be happier about everything!!! Thank you so much guys! You’re rockstars!!!!🤘🏼🤘🏼
Very friendly staff as soon as I got there made sure I wasn’t there for a specific person I found a truck they had online that I was interested in jaron when and got it right away took it for a test drive then the sales manager and finance team went to work getting my payment where I needed it they did a wonderful job.
I bought my first car from Patterson I honestly didn't expect to buy anything I just want to look and get an idea and see what they had. Jaron Curry took me in and helped me find exactly what I was looking for he was very friendly and knowledgeable he answered all my questions and made sure I was comfortable with everything. I had a really good experience buying my first car from Patterson I would definitely go back in the future.
Wen I bought my last new RAM a week ago I didn't realize that it had the short bed. Since I run a construction business I really needed the longer bed, Jaron and Marvin got me another new truck within a week. The very new one is even better equipped and it exceeds my expectations by far! Well done Team RAM! You have earned my highest regards and trust.
Jaron was great. Any issues that I had were made right. Si far, I am liking the truck. I hope that service after the sale will be as good.
Had to exchange my 2019 2500 RAM a new 1500 RAM due to severe manufactory faults. Since I couldn't afford to drag this problem out with the manufacturer for month I asked Jaron Curry who was my most trustworthy and reliable salesman for the last three RAM purchases within 15 month, to help me with this problem. Two hours later I left with a new well equipped RAM totally satisfied and relieved of a heavy burden! The finance team was also doing an outstanding job on this.
I went to Honda first as I had an HRV. Dalton Smith went with me to Dodge to test drive and find out more about the Fiat 500X. He was great. I met Daron Curry at Dodge who really helped out and worked hard to get me the monthly price I wanted to pay for the Fiat. He and Dalton made me super comfortable and seemed to share in my excitement about financing this Fiat treasure!!! Super friendly and personable guys. Plus, the detail wasn’t completed, so Daron and Dalton are going above and beyond to make me happy by setting up the detail of my new car!
Outstanding sell personal was able to meet what i was willing to pay. Financing was great. All around a great experience. I would be buying my next car from them love my new car thank you all.
My wonderful salesman Steve Gardner took a knee to say hello to my one-year-old son. He was very interactive with my daughter he was no nonsense and all about his business. I highly recommend him and will not use any other salesman in the future. Patterson's Ram truck expert Jeron Curry was extremely knowledgeable and helpful showing me what all of the buttons in my truck do.
Jaron was top notch in knowledge and the ability to make you feel welcomed. We had a lot of fun through out the process and I would recommend Jaron to anyone.
Jaron welcomes you with a smile and down to earth attitude. He goes above and beyond with sales and service. Bottom line, he made the six hour truck buying encounter an enjoyable experience.
In and out with in a few hours. Prompt and friendly service. The sales team were great knowledgeable and helped in every way possible. Will be going back when it is time to get another new vehicle
Good place to shop and lots of selections. Would definitely recommend to anyone in the Wichita falls area. Will definitely shop here in the future. Thank you
Great experience and Jaron our sales guy was super friendly and super helpful. He was very knowledgeable about the jeep we were looking at. Finance guy Cliff was very quick and efficient.
Everyone from salesman up were helpful and friendly...Would not go any other place. Best experience ever! Great service and best salesman ever !!!! Jaron and Tucker made you feel like family. They were the best.....Dealership was clean inside and out.
I would recommend Patterson's dealership on Jacksboro Hwy to anyone wanting to buy a new truck! The staff is very professional and very friendly. Jaron Curry and fellow staff made our purchase easy and efficient. They have a wide selection of trucks, Jeeps and cars.
Bought my third Ram truck within the last 15 month. Jason Curry was my Salesman and it was a pleasure dealing with him. Very knowledgeable and always 100% reliable and supportive! This includes the Leadership and the Finance Group as well. Never had such a good experience with car dealerships!
Went in looking for a Jeep, the salesman Jaron was very personable, no pressure and took very good care of me! The finance department worked with my needs and budget and left with a brand new Jeep! Very excited and would recommend them to anyone looking to buy.
Overall the whole experience was fast and easy! We bought a brand new Durango Gt and love it! We will be back for future purchases!
Jaron listened to my vehicle requirements then found a number of vehicles from which I could choose. Since the dealership had to go to Kansas to retrieve the vehicle, he kept me informed on the process. He did a good job.
Jaron was very good Very good customer service they knew what they were talking about. Very smooth process helpful on everything. It was all around a good experience
Jaron is awesome to work with along with the rest of the team. Provides information to assist you with your next purchase and is very knowledgeable of the products he sells. Ask for him during your next purchase you'll be glad you did. Brad symbolizes, "The People Pleasin" Place". Thank You
Jaron Curry got me into a new truck on trade. Extremely personable man. My second truck purchased using me Curry. If he’s still around when the time comes to get another vehicle I’ll definitely be back to Patterson’s because of him.
Jaron Curry made our experience with buying a new car great!!!! We went to the dealership picked the car out. Took about 3 hours total we would definitely recommend buying a car at Patterson.
upon entering door I was met by Jaron Curry,friendly and helpful.I felt no pressure and he followed up on deal I would recommend Jaron to any one.
This was my second Truck within a year I bought from Patterson. Again it was a very good experience. I enjoyed the great support I got from Jason Curry! Gave him my wishes concerning the Truck over the phone and he came up with the right truck I wanted when I visited a few hours later. Awesome Guy. Would recommend for promotion!
Great folks that worked hard to earn my sale and kept me within my budget!!! Would highly recommend this dealership. Will definitely be a returning customer.
They are very helpful and will work with you jaron helped us find the best car for us at a really good price had a really good car buying experience
I have purchased numerous new cars, and my experience with Patterson Dodge has by far been the best experience I have ever had. Jaron Curry was phenomenal. He treated me with respect and never pushed the "hard-sell". Additionally, Chad Martz (Sales Manager) and Marvin White (Finance) were wonderful to work with and both went out of their way to insure that I was getting the deal I wanted with competitive financing. I highly recommend Patterson Dodge to anyone looking to purchase a new vehicle.
Pattersons is a great dealership to work with. Jarron Curry was my sales person and he was very informative about the vehicle I was looking at. Began looking at base models and very quickly sat my eyes on a different package of same car. They worked very hard to find the specific color and car i wanted and brought it in. Very happy with the financing part of the deal also. Once I received the car, Jarron gave me a complete tutorial of the car. Overall very pleased with the whole experience.
Jaron and Marvin did what it took to get the deal done. They are very friendly and down to earth people. I would recommend them when look for your next vehicle.
This was my 3rd car buying experience with Patterson Dodge/Chrysler/Jeep. All three experiences have been great from sales to finance to management. Highly recommend them.
Jaron is a good guy, listens. Overall good experience, all staff nice and very responsive. Smooth easy process. Love my Jeep Grand Cherokee. I highly recommend Jaron.
I am not fond of truck shopping. Met Jaron on my first stop at Patterson Dodge. A good man that was very straightforward and honest. Very knowledgeable about the truck I was looking at. Not pushy as most salesman are. Found the exact truck I was looking for then met with the rest of the team and got a better deal then any other dealership could make. I would highly recommend Patterson and Jaron Curry for any vehicle new or used
Seriously. Never go anywhere else. This is the best dealership!! The people are so nice and treat you amazing no matter who you are. This is the only dealership that my family will buy vehicles from.
Service was great. Helped us find exactly what we wanted in a short time ! Paper work was a minimum. Very friendly service Third vehicle we have purchased from Patterson
I will definitely recommend Patterson’s to anyone I know looking for a new or used car. The staff are willing to go the extra mile to help the customer, I am proof of that. I did not make it easy for them, but they never stopped trying to get me into a vehicle that fit my life as well as my budget. I am so grateful they took the time to work with me, when it is time for my daughter to purchase her first car she will go here, where I know she will be treated fairly and with respect. Thank you so much to Jon Miller, Chad Martz, Jaron Curry, Marvin White and Kevin Vines, for a great experience and for genuinely caring about myself and my family enough to work with us. :)
The staff was very professional. They really work hard to get the customers a great deal on their purchases. Staff always mention the services they provide.
Fantastic service. All the employees worked with me in a very personal manner. They were not pushy and easy to work with. I will come back for service in the future.
Everyone at the dealership was friendly and made us feel like valued customers as soon as we arrived. Still amazed at how quick and easy they made the entire process. Dwayne is an excellent salesman and a great asset to their team.
Really did not expect to drive off the lot with ANY vehicle, but they got me into a new Ram pickup with just the right features, and a better deal than a used Ram which I had my eye on. Patterson made it happen. Thank you!
I bought a used F250 from Dwayne Jackson. He was extremely helpful and put no sales pressure on me at all. He made the negotiation part very easy. Cliff Vallier in the finance department helped me sign the paperwork. That part maybe took 5 minutes max. I was pleasantly surprised at how easy they made the whole deal.
They are always concerned about how I feel and do there very best to go out of there way to get me what I'm looking for.
Just purchased our 3rd Dodge truck from Patterson in Wichita Falls. Michael Mason, our sales person for all three is the best. He can find exactly what we want and works to get it for the price we want to pay. THANK YOU MICHAEL!! We would recommend Patterson Dodge and especially Michael Mason. This 2019 Ram 1500 is the most impressive vehicle we have ever owned.
they are friendly and the price was great would send anyone there. we drove all the way to TX from OK because they where willing to help
We bought our second vehicle with Michael Mason and the experience is and has always been smooth, friendly, and convenient for us! We would highly recommend Michael.
Terrible. I tried to mark no stars, but that was not an option. I was lied to about a military discount. They say they probably discount military, but that is to draw the military in because military is guaranteed money. Don't go to this place. The vehicles are overpriced and they will say anything, literally, to get your credit ran so they can pick your car out for you..not the car you want, but the one they need you to take. Blows my mind the manipulation tactics this dealership utilizes-and no, that is not a compliment to the confused man that goes by salesman.
Always trying to bargain for better deal on a me purchase . Less out of my bank account the better . Dealership tried hard but not much fudge room on model i purchased
At most dealerships where I come from, salesman know only extremely basic questions/answers. The Patterson dealership & Michael Mason were the best I've ever dealt with! I'd buy again from them in a heartbeat. Michael was an expert on the truck he sold me. (as all good salesmen should be!) He exceeded my expectations!
Michael Mason, the sales manager, and finance made the whole process a very enjoyable experience. Michael was very helpful and patient in explaining all of the features in our new Ram truck. He also was very gracious in picking up our keys of our old truck that we had inadvertently left with. We would highly recommend doing business with Patterson Dodge Ram and specifically with Michael Mason.
They where friendly fast and courteous we looked at a bunch of different cars and I wasnt hurried or rushed to make a choice Michael was very helpful
Salesman was great. Went into it not sure if I wanted to buy a vehicle yet...he led me to some options I wanted, then showed me options in my preferred range. Great guy, awesome experience!
By far the easiest truck buying exsperience I have ever had. Sales man Mike Mason was upfront honest and made the buying exsperience worth the drive. I will definitely make the drdrive in the future.
I purchased a 2018 Wrangler Unlimited Sport from Patterson Dodge. From the first person I spoke with to the Finance department and Sales Staff, it was incredible. They were all extremely kind and helpful at every turn. I would recommend anyone to experience this level of service. Please make your next purchase from the fine people at Patterson's.
Michael was very helpful. I didn't feel like just another sale. He took the time to tell me about the vehicle I was interested in. So glad we bought here, I LOVE my new Ram!
Great experience, great salesman, extremely pleased with my purchase. We had to make a bit of a drive to get there, salesman made me feel comfortable about the trip, and supplied me with everything I needed prior to me making the trip.
Found Patterson DCJR-Kia thru the manufacturers website, several dealers within a 2/3 hr drive of my location had what I was wanting. Finally after months of looking at vehicles I reached out to Patterson, and had no problem making the 3-hr drive from Forney to Wichita Falls. The purchase was smooth and no high pressure tactics. The truck had all the features I was wanting, finally a dealer that knows how you should equipment a 2500, we purchase them to tow with and we want those features. I am more than pleased with my purchase and I appriecate Michael going that extra mile. I may not be back for normal maintainence but when i am ready to shop again I will be looking these guys back up.
He did a wonderful job on the new truck just don’t understand why I have to write all this stuff out kind of annoying
Michael mason is great. He worked with my husband for a week to figure everything out and we came in to test drive and sign paperwork. Marvin white explains everything so you don’t walk out feeling screwed over. Excellent buying experience.
Everyone was extremely nice and went above and beyond to take care of my car buying needs. I would definitely use Patterson Jeep Dodge again.
Felt hassled. I like the truck I bought, but at the end of the day I realized I wasn’t given the price that was advertised on the internet. They also wouldn’t do farm tags on the truck, which they could have done. Made excuses not to.
Best price found on the truck I was looking for and I search the entire state! Tyler and Michael were awesome to deal with. Tyler stayed late to make sure we got the deal done along with the finance mgr since we drove up from Abilene. I’ve purchased over 60 new trucks/SUV’s and Patterson provides the kind of service I use to get from Randolph CDJ over 12 years ago. I’ll for sure be sending all my friends and family to the Patterson family of dealerships. Thanks for everything guys!
We had a wonderful experience Michael Mason was the best salesman I've dealt with In a long time ! Thank you so much for the great experience
I stopped at the Patterson GMC dealership first and the sales rep told me that he couldn't help me. He acted as if I was wasting his time. So I drove over to your Kia dealership and Tim my sales rep went above and beyond to get me in a vehicle that I'd be happy with.
They worked with me and made sure I was taken care of I wasn’t just another sale to them even being a high valued target because I’m military
We went looking for a vehicle. We fell in love with the Dodge Journey and ended up purchasing it. Thank you so very much. We will be back in the future
I was very happy with the team at Patterson. They had a good deal on the truck I was looking at and drove in from OKC to buy it.
They got me the deal I wanted without all the back and forth game and I didn't have to wait 4 hours like in the past just to leave in the vehicle I drove there.
Three vehicles purchased in three years through Michael. Value is more than just price and Michael and the Patterson team are all around tops in the category. Great prices combined with excellent car care and service is what value is all about.
Would recommend this salesman and this dealership for a car buying experience. Would come back to the dealership again when I want to buy another car.
Michael Mason was very helpful and a pleasure to work with. Everyone a the dealership was very friendly and pleasant. Will recommend to my friends.
Michael was so helpful - it was our first time buying a new vehicle. He made us feel so comfortable and went over all our options. He was not pushy at all - I would recommend Patterson Dodge to everyone!!
This was my second Ram 1500 purchase in as many months. Once again the entire staff went out of their way to accommodate me and my family. The service after the sale on my first truck was amazing (without them knowing I had any plans of buying a second truck). I shopped all other brands in 2 different states and no one could beat their deal. Michael went to extraordinary lengths to make sure all of my needs were met. In the future if the vehicle I want is at a Patterson dealership, that is where I will be buying.
I would recommend someone else to buy a car at Patterson. Simply because they take their time to talk to you n listen to what you want, ask you what you looking for. They tried hard to give you a good deal if possible, and work with your In getting the best monthly payments. Overall like I said tried to work a deal to fine a good deal for you to get your car.
I just want to say that this place is amazing we were in and out fast and never felt pressured by the sales man. Not to mention we got an amazing deal. They really went above and beyond to make us happy!
I buy a new vehicle every year so I am very well versed on the "ins and outs" of vehicle buying and dealerships. This is one of the most professional and straight forward dealerships that I have ever dealt with. To a person, everyone that I came in contact with was awesome. Negotiations including my trade in were handled very painlessly and I am confident that I received the best deal in the state of Texas with very little haggling. Michael treated my entire family with the utmost of respect and professionalism and the finance department was a complete stress free and enjoyable experience. I typically dread the finance department and the "hard sell" of unneeded products. I assure that did not occur here.
We have purchased 6 cars from Patterson's in the last 17 years. They give me the best price from the first quote. I now like the car buying experience because I hate to haggle. Haggling makes me suspicious. All I have to do is call, they find the car I want and deliver it. How easy is that?
Michael Mason and the team at Patterson are simply amazing, went above and beyond for me! I Absolutely lobw my 2019 Dodge Ram! I will be sending everyone I know to see them!
not happy will never do business there again this is my third jeep from there and i am not happy. well not recommend to anyone like i did in the past
I feel the transaction was handled fairly and honestly, and that is all anyone can ask. I will be trading with Michel in the future..
Awesome staff and Management. I'm a disabled veteran who drove from Dallas just to purchase a Ram truck from Patterson Dodge. I can't think of any other dealership that's more patriotic then this dealership the management and staff went out of their way to help my family and I. They gave me the best deal out of the whole entire DFW metroplex. A+ plus for patriotism and customer service. Thank you!!!!!
This is the fourth vehicle we have purchased from Patterson's and are about to buy the fifth vehicle. They are very prompt and I don't feel like I have to be on my guard like I have felt at other dealerships. I know they will give me the best deal possible. I have shopped other dealers and they admitted they could not come close to Patterson's pricing. I don't even go to anyone else for my car needs.
I am so very thankful for the kindness and understanding that Lacey Watkins gave me.She made me feel like nothing else mattered to here except getting me in my Lincoln. I am so proud of her. She aaskewd me if I looked anywhere else and I told her no. I met Harry Paterson at church last year, and loved the man. He has values. I wouldn't have even thought to look anywhere slse. I just LOVE PATERSON DODGE so much. I have told all my freiends and plan to write my story on facebook. And YES, I will tell everyone t5o sewe Ms. Lacey. She isa just awesome..The whole team is. Everyone WANTED to get me into my car. I just can't say THANK YOU all enough for what ya'll have done for me. I couldn't be more happier. Merry Christmas to all of you. Please tell Ms. Lacey that she made my day. God Bless all of ya'll Charley
I can’t express enough how my dealer help me find something I was pleased with and I would tell other people to come here I’m happy about it all
Great at finding exactly what I wanted for how much I wanted. No stress or worries & was willing to go up & beyond. I would do business again.
Are salesman was awesome I will never go anywhere else my whole family shops there and Michael Mason is are guy he treated us like we were human people
Just purchased a new Sahara. 2018 JL changes are great. All the little things you would've like to see changed are in the JL. Price was great and so was Michael Mason and everyone else I met at the dealership. Worth the drive from Central Texas.
This is my 5th car to buy from Patterson in the last 12 years. I’ve used Michael with my last 3 and he always goes above and beyond. This time I wanted a blue Jeep that they didn’t have on their lot and he was able to locate it within minutes and had it ready for me to pick up the next day!
I was treated like a queen. All staff were friendly, efficient, and patient. I couldn't believe the level of customer service I received. And absolutely no bull.
Great experience. Friendly and helpful. No complaints. Sales rep. Knowledgable. Everyone worked quickly to assist with showing the Jeep and giving me several buying options.
Michael Mason made my experience with buying my a new truck a pleasure. I will recommend your dealership if I meet someone looking for a Ram.
I live in the DFW area but contacted Patterson Dodge Chrysler Jeep Ram Kia in Wichita Falls which is about a 2 hour drive as they had the Jeep that we wanted. I was hesitant not buying locally, but to my pleasant surprise, these guys were great and Michael Mason was very easy to work with and answered all our questions. He had all the paperwork prepared and then we spent a few minutes with Marvin White where we added a couple of protection packages which was super easy (and discounted) especially with the ease of signing all the documents electronically in his office. Marvin also answered all our questions and helped to make the contract execution portion of the purchase smooth and efficient. Also, Brad Rodgers came out to shake our hands and thanked us for making the drive and for our business. All great people who made the purchase experience EXCELLENT!
The price was right for my new 2019 Dodge Ram 1500. I got all the options I was looking for in a medium priced pickup. Michael Mason did a great job of dealing with me and caused me to come to Patterson Dodge rather than other dealers I had been in contact with. Michael has been truthful since I first called and I like that. I don't buy vehicles very often and when and if I need another pickup, I will surely come back to Patterson. It is really too soon to give a real and fair review of the pickup, but so far I love the way it drives. I am still trying to learn all the new features that it has. When I came over to look at the pickups on the lot, Michael took me around to show me all the pickups I wanted to see. I was given what I think was a very good trade for my 2007 Toyota Tacoma and I am happy with that as well. Cliff in finance was easy to talk to and made the purchase complete. Ken
Dealership went out of their way to pick my wife and I up in Dallas, TX. The driver, Mike, was very friendly and had a pleasant conversation on the 2 hour drive. When we arrived at the dealership, Michael Mason our salesman, greeted us and was very professional in completing our paperwork. Cliff, financial dept, made our signing very simple, both he and Michael made our visit very pleasurable. I would highly recommend this dealership.
Highly recommend using this dealership. Employees will go assist you in the best possible manner. As a personal experience I was very delighted on how I was treated and they took me as a priority. Am my needs were met, 2 thumbs up; kudos to the team.
Absolutely recommended you try here before you trade elsewhere. They were more honest and friendly than another dealership I attempted to trade with. Price was definitely better.
Thanks to Michael and all of the co-workers who helped us during this process. I will recommend Pattersons to friends and family foe future purchases.
Great buying experience no hassle got just what I wanted I would recommend them in a heartbeat I u want a good experience buying a car check out Patterson
Michael Mason was Awesome! 10/10 would recommend to anyone looking for a car. He didn’t give us the run around he was straight to the point.
Bruce Whitfield has great character and is a perfect salesman. All of the staff are very friendly and helpful; I always go to Patterson Auto to have the best service available--whether in the Service Dept. or in the Sales. Several years ago my daughter had come to visit in Wichita Falls and had major engine troubles--so much so that their family could not get the car back to Alabama. I immediately went to Patterson Auto where they had all hands on deck to assist us in getting her back in a vehicle. It was a pain-free operation with the Sales Staff. I have always felt the same way each time I have dealt with Patterson Auto. Thanks, Bruce, for another great experience! Harry Patterson and his partner know how to pic great people! Bill Lockwood
We had a great experience buying a new car. Our salesman, Michael Mason, made sure we knew everything about the car and the pricing was great.
Michael Smith was my salesman, he did an awesome job helping me pick out a new 2019 Dodge Ram Rebel. After I decided on a truck the sales manager Chad got me above Blue Book trade in on my 2016 Jeep Wrangler. Then, even after rebates took a considerable amount off the final price. After agreeing on all numbers I got to meet Mr. Marvin White. Mr. White is the finance man. He walked me through every sheet I was to sign, also explaining every nuance of the contract. Marvin also got me a lower interest rate than I had originally agreed on! On top of that, Marvin explained that I could get money back off the previous dealerships warranty that I had purchased. Having signed the contract, I was given the keys and met by Michael Smith, he then proceeded to show me everything I would need to know about my new truck. Walking me through every feature and he even synched my phone up to the Uconnect system. The truck was immaculate, perfectly detailed before I got in. It happened to be raining, Michael said "bring it by tomorrow after the rain, and we will detail it again for you". Usually when I leave a dealership I feel like I have been taken advantage of. Not the case this time! Patterson has earned a lifetime customer.
Michael did a great job and was very helpful getting me into the vehicle I wanted and the people in the background were just as helpful and knowledgeable
My fourth time purchasing a vehicle from Michael Mason at Patterson Jeep, Dodge, Ram. Knowledgeable staff, I always get a great deal on buying and with my trade in. Bottom line, if you want a great deal and to be treated great, go See Michael Mason at Patterson Auto!
They were nice and he was nice and had all the information I had ask for. He answer all of my questions that wasn’t sure about
Everyone was very helpful and the experience was good. They were able to locate alternative vehicles not in their inventory. They were very helpful during the process.
As always, Patterson is out to better themselves, not you. I never enjoy having to purchase a vehicle from a dealership. They are out to best you, not deal with you. nothing makes this dealership special, nothing. The only reason i bought a vehicle from them was the one i had they couldn't fix correctly. I wasn't taking it home to breakdown again. Therefore i had them buy the piece of junk off of me and they immediately low-balled me...no surprise there. They just happen to have a vehicle on the lot i wanted so we did the dance.
We feel like Jerry and Kevin have gone above and beyond to make sure we are satisfied customers. These two gentlemen are the reason we have moved our business to this dealership! Good job you two.
I liked the sales people I dealt with. They were knowledgeable and helpful. The reason I am giving 3 star is because my car was not clean when I got it. I had to bring it back up there to get it detailed again. They were rushed in the first place because they were told to clean a truck for a customer that wasn't there instead of cleaning mine while I was waiting for it.
I came in with a car in mind, they got it to me for a great price with very little hassle and even helped me afterwards when I was had issues after purchase. I highly recommend.
We had a wonderful experience Michael Mason was the best salesman I've dealt with In a long time ! Thank you so much for the great experience
I was greeted warmly. I got a lot of information Good service, he was very helpful. Thanks for this service. Have a good day. Sven
I went into the dealership to look around at new SUV’s with a low budget and I was quickly put into a 2019 Kia with low miles and a low price. Couldn’t be happier.
Had a great experience! Like they read my mind! They helped my husband and I out completely! Thank you so much for y'all! My very first brand new vehicle is wonderful!!! Thank you!! Well be back again! And let others know too!
Jerry Saldana helped me with the sales process. He was efficient and extremely helpful with getting me in to the truck I wanted!! I told him exactly what I was looking for and he had the exact truck pulled up front for me to test drive within 10 minutes. Outstanding service.
Gerardo Saldana did an awesome job getting us taken care of & answered all our questions..he was very polite & professional definitely a great sales man gave us a few options within our budget before making our final decision
It was a really laid back experience buying my new truck! Gerardo Saldana is the man! It was more like hanging out with him than buying a pickup. If you need a vehicle he's the man at Patterson Dodge Chrysler Jeep. #trusthimhesasalesman
My experience with Patterson Auto Group and Jerry Saldana was fast, easy, and he treated my husband and son with great respect!!! Will be returning for my next car!!!
This day, this dealership, this vehicle and all the wonderful help I received from Mr. Jerry Saldana, on purchasing my new car, has made all of the above a " Truly Meant to Be" kind of day!...I am Grateful, Thank You!
Christene was very attentive to my needs. Felt very comfortable dealing with her. most fun i ever had buying a vehicle. Highly recommend Christene and the dealership. Dylan was great too.